Customer Care


The following Terms and Conditions apply to the use of this web site as well as all transactions conducted through the site.


Terms and Conditions

All sales are FINAL!!!

NO refund policy!!!


Shipping Policy

At this time, JCagua ships merchandise to locations within the United States, excluding Alaska and Hawaii.

Available for in-stock items only. Processing takes 2-3 business days.

Pre Order items available within 2 weeks.
Not available for P.O. Boxes

Domestic Delivery

Standard Delivery: $7.00 per order. (NOT AVAILABLE FOR ALASKA OR HAWAII)

Average delivery time 5-7 business days. 2-3 day processing

(If you pay through paypal echeck, we will not send out your order until it clears. est-3-6 days)



Sales Tax

JCagua only charges sales tax for orders with a shipping address in the state of Florida. 




Care Instructions

JCagua uses some of the finest fabrics, and hardware and they need to be treated as such. While all of our swimwear is suitable to be worn in a pool or the ocean, some styles are not intended to be used for strenuous physical activity and shouldn't be worn for long periods of time in chlorinated water. After wearing your JCagua swimsuit in the water be sure to wash them by hand in cool water with mild soap. On bikinis with hardware make sure to rinse the metal really well and if used in the ocean be sure to wash off all salt from in between the chain links and dry it really well. Washing your bikinis in a washing machine on the 'Hand Wash cycle' does NOT count as hand washing!!! Squeeze excess water out and lay flat to dry or hang on a line upside down (by the crotch).




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